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Digitalisation in SMEs: what decision-makers should watch

Briefing: Studies regularly show that smaller firms lag larger companies in digitalisation.

By the editors1 May 20225 min read

Studies regularly show that smaller firms lag larger companies in digitalisation.

For executives, the main question regarding “Digitalisation in SMEs” is their own exposure: which costs, revenues and financing conditions depend on it, directly or indirectly?

A proven approach is to run scenarios and monitor leading indicators regularly. That puts decisions on a solid footing without reacting to every headline.

The debate around “Digitalisation in SMEs” is not new, but it has grown more urgent since 2022. The energy price shock, the turn in interest rates and geopolitical tensions have called many old certainties into question.

Economists and industry bodies assess the situation in different ways. Most agree, however, that reliable conditions for investment decisions are crucial.